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General Support #1450

open

customer paid the extra amount

Added by Snap Paisa about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
high
Assignee:
Start date:
07/07/2026
Due date:
% Done:

100%

Estimated time:

Description

loan no- SNAP0000064887
customer paid extra amount need to show in excess amount enable to upload in crm pls look into this


Files

Actions #1

Updated by Abhay Raj about 2 months ago

  • Status changed from open to In Progress
Actions #2

Updated by Abhay Raj about 2 months ago

Total payable on today is over 30000, there is no extra amount

Actions #3

Updated by Snap Paisa about 2 months ago

Dear sir,

still enable to upload payment in crm still excess amount not accepting.

Actions #4

Updated by Snap Paisa about 2 months ago

sir cust paid her amount in 3rd july till that day amount is no accepting in crm

Actions #5

Updated by Abhay Raj about 2 months ago

Add repayment amount as on 3rd july then it will be updated from tech team before verification.

Actions #6

Updated by Snap Paisa about 2 months ago

PAYMENT UPDATED AS ON 3RD JULY PLS VERIFY AND CLOSE THIS SIR.

Actions #7

Updated by Snap Paisa about 2 months ago

pls sir do this on priority cust waiting since 3rd july

Actions #8

Updated by Abhay Raj about 2 months ago · Edited

Payment updated, you can verify now.

Actions #9

Updated by Snap Paisa about 2 months ago

  • % Done changed from 0 to 100
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