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New Request #147

open

unable to do esign

Added by Snap Paisa 29 days ago. Updated 29 days ago.

Status:
Resolved
Priority:
Medium
Assignee:
-
Start date:
05/25/2026
Due date:
% Done:

0%

Estimated time:

Description

customer unable to do ekyc then i do manually ekyc then customer thanafter customer try to do esign there is some problem occurs showing failed to preview sanction letter.
lead id - SPL0000259068

Files

WhatsApp Image 2026-05-25 at 11.52.46 AM.jpeg (82.9 KB) WhatsApp Image 2026-05-25 at 11.52.46 AM.jpeg Snap Paisa, 05/25/2026 06:28 AM
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 #1

Updated by Abhay Raj 29 days ago

  • Status changed from open to In Progress
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 #2

Updated by Abhay Raj 29 days ago

  • Status changed from In Progress to Resolved

ask customer to refresh and try again.

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