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General Support #1498

open

No Option To Close Payment In Collection Employee

Added by Naukri Loan about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
high
Assignee:
Ajit Kumar Singh
Start date:
07/08/2026
Due date:
% Done:

0%

Estimated time:

Description

Hi Team,

Please help to resolve the issue where collection executive do not have option to close the payment option when they trying to submit the payment screen shot & amount.

Regards,
Koushlendra

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 #1

Updated by Ajit Kumar Singh about 2 months ago

  • Status changed from open to Resolved

The "Close" option is not available for users with the Collection role.

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