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General Support #1751

open

Request to Close Loan Case

Added by Duniya Finance about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
high
Assignee:
Start date:
07/13/2026
Due date:
% Done:

0%

Estimated time:

Description

Loan No.: DUNIYAL0000072079

Sir, this customer got the loan disbursed today and now wishes to close the loan on the same day by paying the disbursed amount. The customer has already made the payment, but it is currently showing as a part payment in the CRM.

Kindly close this case from your end at the earliest.

Actions #1

Updated by Tarun Kumar about 1 month ago

  • Status changed from open to Resolved

Reject your last payment.
and add new payment having closing type - CLOSED
while uploading new payment - upload payment of 35000.
But don't verify.

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