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Bug #1793

open

CRM Integration Issue with Cashfree

Added by Naukri Loan about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
high
Start date:
07/14/2026
Due date:
% Done:

0%

Estimated time:

Description

We have identified an issue with the Cashfree and CRM integration. Currently, the CRM is capturing the transaction amount from Cashfree. However, the transaction amount in Cashfree includes service charges, whereas the CRM should capture only the order amount.
For example Pan Number CZPPP0766G the amount updated in the CRM is ₹24,578.60, which includes the service charges. However, the actual amount credited to our account is ₹24,500.00. The CRM should record the order amount (₹24,500.00) instead of the transaction amount that includes the service charges.
Kindly check the integration and update it accordingly.
Please let us know once the issue has been resolved.

Regards,
Koushlendra

Actions #1

Updated by Ajit Kumar Singh about 1 month ago

  • Tracker changed from General Support to Bug
  • Status changed from open to Resolved
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