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General Support #1998

open

Request to Reallocate Hard Rejected Case

Added by Ayushman loans about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
Medium
Assignee:
Start date:
07/18/2026
Due date:
% Done:

0%

Estimated time:

Description

Hi Team,

This case has been rejected under the Hard Reject stage. However, the sanction letter has already been signed. Due to a mistake, the case has moved one step back in the workflow.

Kindly check the case and help reallocate it to me so that I can proceed with the next steps.

PAN Number - HGFPK6395L
Mobile Number - 9885942865

As already discussed with Mansi Mam.

Thanks and Regards
GunGun Agrawal

Actions #1

Updated by Tarun Kumar about 1 month ago

  • Status changed from open to Resolved

The case is hard reject by the system due to dedupe logic.

Actions #2

Updated by Tarun Kumar about 1 month ago

  • Assignee changed from Abhishek Singh to Tarun Kumar
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