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General Support #2527

open

Customer Unable to Receive OTP for Website Login

Added by Snap Paisa 25 days ago. Updated 25 days ago.

Status:
Resolved
Priority:
Medium
Assignee:
-
Start date:
07/29/2026
Due date:
% Done:

0%

Estimated time:

Description

Dear Support Team,

The customer is unable to receive the OTP required to log in to the website.

Kindly check the issue and verify whether there is any problem with the OTP service or the customer's account. Please resolve the issue at the earliest and let us know the status.

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 #1

Updated by Abhay Raj 25 days ago

  • Status changed from open to In Progress

Kindly share error screenshot.

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 #2

Updated by Abhay Raj 25 days ago

  • Status changed from In Progress to Resolved

OTP service is working fine, if any customer facing issue share his details.

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