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General Support #2580
openRequest to Verify Payment Mismatch
Start date:
07/29/2026
Due date:
% Done:
0%
Estimated time:
Description
Loan No.: DUNIYAL0000066991
Kindly check this case. The customer has made a payment of Rs.40,500, whereas the CRM is showing today's payment as Rs.38,700.
Due to this discrepancy, the excess amount exceeds Rs.1,000, and we are unable to upload the payment in the CRM.
Kindly verify the payment details from your end and update the case so that we can proceed with the payment upload.
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