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Third party issue #3010

open

OTP not coming to user

Added by Ayushman loans 16 days ago. Updated 16 days ago.

Status:
Resolved
Priority:
high
Assignee:
Tarun Kumar
Start date:
08/06/2026
Due date:
% Done:

0%

Estimated time:

Description

Many customers are stuck on adhar otp stage, saying otp is not coming, we told them to refresh and restart as well, but still the issue persists.
Kindly look into this and resolve asap.
Regards
Sambhav

For example:AYUSHMANL0000049560
LoanNo:AYUSHMANL0000004151

YUGANDHAR VENKATARAMANA GALI
AMKPY4338B

OTP IS NOT COMING

  1. AYUSHMANL0000044831
    LoanNo:AYUSHMANL0000003326

BALAKRISHNAN KRISHNA KUMAR
AZNPK5320K

  1. AVICK CHATTERJEE BDVPC5868B 8639298790
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 #1

Updated by Tarun Kumar 16 days ago

  • Status changed from open to In Progress
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 #2

Updated by Tarun Kumar 16 days ago

Please wait for some time.
This is third party api issue.

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 #3

Updated by Tarun Kumar 16 days ago

  • Tracker changed from General Support to Third party issue
  • Status changed from In Progress to Resolved
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