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General Support #3170

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Unable to Create Team – No Eligible Members Found for Mandatory Daily Scoring

Added by Rupee Raftar 12 days ago. Updated 12 days ago.

Status:
Not Required
Priority:
Medium
Assignee:
Start date:
08/10/2026
Due date:
% Done:

0%

Estimated time:

Description

I am facing an issue while creating a team for Mandatory Daily Scoring.

As shown in the attached screenshot, when I try to create a team, the system shows:

“No eligible MANAGER SALES-HEAD, MANAGER CREDIT-HEAD, MANAGER COLLECTION-HEAD found to add.”

Because of this, I am unable to select any team members and the Create Team button cannot be used. The system is also showing “Select at least one member to create team and start scoring.”

Kindly check the eligibility/role mapping of the users and resolve the issue so that I can create the team and start the mandatory daily scoring process.

Impact: Unable to create the team and start daily scoring.

Attachment: Screenshot attached for reference.

Thanks.


Files

check.png (59.8 KB) check.png Rupee Raftar , 08/10/2026 12:53 PM
Actions #1

Updated by Ajit Kumar Singh 12 days ago

  • Status changed from open to Not Required
  • Assignee set to Rupee Raftar
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