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General Support #3172
openRequest to Reject Payment – Loan No. DUNIYAL0000071421
Start date:
08/10/2026
Due date:
% Done:
0%
Estimated time:
Description
Please check the case for loan number DUNIYAL0000071421.
By mistake, the Write-Off payment link was shared with the customer instead of the Part-Payment link. After verification, the payment is now showing as Write-Off.
Kindly reject the payment and help us correct the case.
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