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New Request #318

open

REJECT AADHAAR KYC ISSUE

Added by Big rock 10 days ago. Updated 10 days ago.

Status:
Resolved
Priority:
high
Assignee:
Priyanshu Gupta
Start date:
06/12/2026
Due date:
% Done:

0%

Estimated time:

Description

VARUN DHIMAN CTUPD7869P

Actually in cx details showing his DOB and Masked Aadhaar different from his original one, During verify aadhaar kyc it shows DOB and aadhaar no. is mismatched, But nothing wrong entry from cx side, And also he has taken a loan from snap paisa yesterday, but there is not as such this issues, That's why credit team is not approving this.
Please check this issue is with other cx too- ROHIT EOMPR6099G

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WhatsApp Image 2026-06-12 at 4.23.21 PM.jpeg (184 KB) WhatsApp Image 2026-06-12 at 4.23.21 PM.jpeg Big rock , 06/12/2026 07:29 PM
WhatsApp Image 2026-06-12 at 4.23.25 PM.jpeg (299 KB) WhatsApp Image 2026-06-12 at 4.23.25 PM.jpeg Big rock , 06/12/2026 07:29 PM
WhatsApp Image 2026-06-12 at 4.23.32 PM.jpeg (310 KB) WhatsApp Image 2026-06-12 at 4.23.32 PM.jpeg Big rock , 06/12/2026 07:29 PM
Screenshot 2026-06-13 005758.png (34.5 KB) Screenshot 2026-06-13 005758.png Big rock , 06/12/2026 07:29 PM
Screenshot 2026-06-13 005821.png (42.7 KB) Screenshot 2026-06-13 005821.png Big rock , 06/12/2026 07:29 PM
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 #1

Updated by Priyanshu Gupta 10 days ago

  • Status changed from open to Resolved
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