Actions
General Support #3325
openPAN - JRIPS1430J
Start date:
08/14/2026
Due date:
% Done:
0%
Estimated time:
Description
Dear IT Team,
This case is running reloan from us but now hard rejected from system
Kindly look into this and resolve as soon as possible
Files
Updated by Tarun Kumar 8 days ago
- Status changed from open to Resolved
please check lead log
HARD_REJECT: Reloan active loan count (11) > allowed count (10). [Base active count: 9, cut-off date: 2026-07-01, reducing count: 1, min limit: 10]
Actions