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General Support #3575

open

custumer unable to do ekyc

Added by Snap Paisa about 20 hours ago. Updated about 20 hours ago.

Status:
Resolved
Priority:
Medium
Assignee:
Abhay Raj
Start date:
08/21/2026
Due date:
% Done:

0%

Estimated time:

Description

lead id SPL0000624205 customer not able to do ekyc & esign from yesterday
blank screen is appearing

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WhatsApp Image 2026-08-21 at 1.58.36 PM.jpeg (156 KB) WhatsApp Image 2026-08-21 at 1.58.36 PM.jpeg Snap Paisa, 08/21/2026 09:22 AM
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 #1

Updated by Abhay Raj about 20 hours ago

  • Status changed from open to Resolved
  • Assignee set to Abhay Raj

Ask customer to refresh hard and then proceed

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