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General Support #782

open

Request to Remove Hard Reject Status

Added by Dhanvarshaa . about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
Medium
Assignee:
Abhay Raj
Start date:
06/26/2026
Due date:
% Done:

0%

Estimated time:

Description

Dear Team,

PAN Number: AUCPN5409Q

This case has been marked as Hard Reject due to the reason Pincode Not Serviceable

Kindly remove the Hard Reject status so that the case can be processed further.

Thank you.

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 #1

Updated by Abhay Raj about 2 months ago

  • Status changed from open to In Progress
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 #2

Updated by Abhay Raj about 2 months ago

Go to Hard rejected bucket through Credit head role,search lead and there is option for realocate. By realocation lead will be removed from hard rejection.

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 #3

Updated by Abhay Raj about 2 months ago

  • Status changed from In Progress to Resolved
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