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General Support #863

open

PAN NO. BVVPD7393A CX DATA NOT FOUND IN CRM

Added by Duniya Finance about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
high
Assignee:
Tarun Kumar
Start date:
06/28/2026
Due date:
% Done:

0%

Estimated time:

Description

CX has already applied on our crm but,we are unable to find data,already checked with pan number and registered mobile number.kindly resolved issue on priority basis.

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WhatsApp Image 2026-06-28 at 12.34.02.jpeg (93.2 KB) WhatsApp Image 2026-06-28 at 12.34.02.jpeg Duniya Finance, 06/28/2026 07:10 AM
WhatsApp Video 2026-06-28 at 16.05.14.mp4 (1.97 MB) WhatsApp Video 2026-06-28 at 16.05.14.mp4 Duniya Finance, 06/28/2026 10:39 AM
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 #1

Updated by Tarun Kumar about 2 months ago

  • Status changed from open to In Progress
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 #2

Updated by Tarun Kumar about 2 months ago

Please share Mobile number also

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 #3

Updated by Duniya Finance about 2 months ago

Tarun Kumar wrote in #note-2:

Please share Mobile number also

9175833144 this is the registered number

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 #4

Updated by Tarun Kumar about 2 months ago

  • Status changed from In Progress to Resolved

He didn't apply, the database has no record for this customer
tell him to try again

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 #5

Updated by Duniya Finance about 2 months ago

Tarun Kumar wrote in #note-4:

He didn't apply, the database has no record for this customer
tell him to try again

cx application stuck on complete registration, unable to move his application.

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