General Support #1021
open
AYM0000030126 LoanNo:AYUSHMANL0000002291 BASAVARAJ GANAGI
Added by Ayushman loans about 2 months ago.
Updated about 2 months ago.
Description
Disbursal done on 25th June
and user wanted to select 2nd Aug, and he selected 2nd July
and he reported to us
we need to help customer, as its his mistake
we have devised process now to double ceheck with custoemer before he signs sanction letter
Description
Disbursal done on 25th June
and user wanted to select 2nd Aug, and he selected 2nd July
and he reported to us
we need to help customer, as its his mistake
we have devised process now to double ceheck with custoemer before he signs sanction letter
PLEASE CHANGE THE DATE TO 2ND AUG 2026
- Status changed from open to Resolved
we can change the loan detail calculation but his repay date will remain same in sanction letter.
AYM0000030126 LoanNo:AYUSHMANL0000002291 BASAVARAJ GANAGI
Repayment date is not changed to 2nd Aug
The customer is agitated and its a mistake
lead log also says credit did 2nd Aug
Before sanction, Cx did 2nd july
we need to respl;ve asap
- Assignee set to Abhishek Singh
- Start date changed from 06/30/2026 to 07/01/2026
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