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General Support #1049

open

Problem while uploading selfie and pan

Added by F1 Speed Loans about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
Medium
Assignee:
Sunny Sharma
Start date:
06/30/2026
Due date:
% Done:

0%

Estimated time:

Description

Multiple cx are unable to upload their PAN and Selfie after completing Aadhaar eKYC verification.

Please add a button so we can continue processing these cases. After manually updating from our side.

Ex.. Cx pan:- AKHPA8617L

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 #1

Updated by Redmine Admin about 2 months ago

  • Status changed from open to Resolved
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 #2

Updated by Redmine Admin about 2 months ago

  • Assignee set to Sunny Sharma
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 #3

Updated by Sunny Sharma about 2 months ago

done. ask customer to try again.

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