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Bug #1324

open

Regarding PAN AOWPP0945B:

Added by Duniya Finance about 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
high
Assignee:
Tarun Kumar
Start date:
07/04/2026
Due date:
% Done:

0%

Estimated time:

Description

Regarding PAN AOWPP0945B:

Kindly investigate this account. When searched globally, the status shows as "Closed," yet it appears as "Disbursed Failed" in the disbursal head. Please check this on your end and resolve it as soon as possible.

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WhatsApp Image 2026-07-04 at 11.03.23.jpeg (114 KB) WhatsApp Image 2026-07-04 at 11.03.23.jpeg Duniya Finance, 07/04/2026 06:57 AM
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 #1

Updated by Tarun Kumar about 2 months ago

  • Tracker changed from General Support to Bug
  • Status changed from open to In Progress

The Disbursed failed case is not showing in global search.
I am working on it. Its a bug.
Meanwhile you can access this case through admin or disbursal head from disbursal failed bucket

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 #2

Updated by Tarun Kumar about 2 months ago

  • Status changed from In Progress to Resolved

Hi team,
I am investigating the case and get to know this customer has 11 entries, the disbursa_failed stage entry is on the second page.
Please change the pagination size.

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