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General Support #1780

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Payment upload issue due to crm

Added by Salary Bolt about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
high
Assignee:
Ajit Kumar Singh
Start date:
07/14/2026
Due date:
% Done:

0%

Estimated time:

Description

loan no. SLRBLOAN0000005252

The customer has paid their normal repayment amount, including the 940/- payment. However, we are unable to close this case in the CRM due to an error.

I have attached a screenshot of the error message for your reference. Kindly review the details and resolve this issue as soon as possible so we can finalize the case.

Files

1000035814.png (135 KB) 1000035814.png Salary Bolt, 07/14/2026 09:34 AM
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