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General Support #1916

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Wrong rejection reason for pan no. NQRPK1077B

Added by Big rock about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
high
Assignee:
Priyanshu Gupta
Start date:
07/16/2026
Due date:
07/16/2026 (38 days late)
% Done:

0%

Estimated time:
1:00 h

Description

Pan no. NQRPK1077B is in Hard Rejection with rejection reason Active disbursed loan found; 10 day(s) past repayment date. But In dedupe there is no DPD in any Payday loan taken by the customer. Kindly look into the same and resolve this on an urgent basis.

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Screenshot 2026-07-16 170503.png (196 KB) Screenshot 2026-07-16 170503.png Big rock , 07/16/2026 11:36 AM
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