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General Support #2064
openRequest to Update Received Amount for Loan SLRBLOAN0005944
Start date:
07/20/2026
Due date:
% Done:
0%
Estimated time:
Description
I am writing to request a revision of the received amount for customer loan number SLRBLOAN0000005944.
The customer has made two separate payments:
- First payment: 5,500
- Second payment: 5,482
However, in the master export data, only the first payment of 5,500 is currently reflected in the "Amount Received" column.
Please look into this discrepancy, update the records to include both payments, and resolve the issue.
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