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General Support #2185
openCRM Validation
Start date:
07/22/2026
Due date:
% Done:
0%
Estimated time:
Updated by Naukri Loan about 1 month ago
Dear Tech Team,
I hope you are doing well.
We request you to implement a validation in our CRM so that if, during the eSign process, the PAN number and Aadhaar number are found to be mismatched in the lead logs, the case is automatically moved to Hard Reject.
A mismatch between PAN and Aadhaar details indicates a potential case of duplicate or fraudulent identity. If our system detects a dual PAN or dual Aadhaar scenario, the application should not proceed further and should be automatically marked as Hard Reject.
This enhancement will help us prevent fraudulent applications and improve the efficiency of our verification process.
Kindly treat this request as a priority and let us know once it has been implemented.
Thanks & Regards,
Aakash
Updated by Ajit Kumar Singh about 1 month ago
- Status changed from open to Resolved
- Assignee set to Ajit Kumar Singh
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