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General Support #237

open

Overdue Charges Pending but Status is showing Closed

Added by Zaylo Loan 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority:
Medium
Assignee:
-
Start date:
06/08/2026
Due date:
06/08/2026 (about 3 months late)
% Done:

0%

Estimated time:

Description

Customer payment was received 2 days after the due date. The loan is showing Closed, however ₹2,200 overdue charges are still pending as per the loan summary.

Kindly check and confirm the status of the pending overdue amount.

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 #1

Updated by Priyanshu Gupta 2 months ago

please send pan or loan number of customer

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 #2

Updated by Priyanshu Gupta 2 months ago

  • Status changed from open to In Progress
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 #3

Updated by Priyanshu Gupta 2 months ago

  • Status changed from In Progress to Resolved
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