Redmine

08/18/2026

10:22 AM Zaylo General Support #3415 (Resolved ): Amount Not Reflecting in Calculation – Case 2MLLOAN0000000440

For case 2MLLOAN0000000440, the payment amount of ₹15,000 is not reflecting in the amount calculation.
Kindly chec... Zaylo Loan

08/17/2026

06:38 AM Zaylo General Support #3362 (Resolved ): Request for show case as settled

Case ID ZAYLOLN0000003668 has been verified from our end under part payment.
Kindly update/show this case as Settl... Zaylo Loan

08/14/2026

10:26 AM Zaylo General Support #3333 (Resolved ): Request to Show Case as Settled – ZAYLOLN0000002784

Case ID ZAYLOLN0000002784 has been verified from our end under part payment.
Kindly update/show this case as Set... Zaylo Loan

08/11/2026

10:14 AM Zaylo General Support #3205 (Resolved ): Request for UTR number Remove

I would like to request the removal of the UTR number payment of 2,500.00 from the concerned case/transaction.
... Zaylo Loan

08/10/2026

08:31 AM Zaylo Bug #3154 (Resolved ): ZAYLOLN0000005605 one step back

Please take one step back for this customer from **“manual rejected”** to **Sanction Completed** status.
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08:28 AM Zaylo General Support #3132 (open ): Loan ID : ZAYLOLN0000005605 "Duplicate Sanction Entry – Same UTR Punched for Same Customer".

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06:17 AM Zaylo General Support #3144 (Resolved ): CRM showing wrong received amount

## BACPJ4164P in this account on CRM received amount is showing wrong customer paid 25000/- with settlement but in CR... Zaylo Loan

08/09/2026

08:44 AM Zaylo General Support #3132 (Resolved ): Loan ID : ZAYLOLN0000005605 "Duplicate Sanction Entry – Same UTR Punched for Same Customer".

Please take this one step back. The same customer appears twice under “Sanction Completed” due to a duplicate entry... Zaylo Loan

08/06/2026

10:05 AM Zaylo General Support #2998 (Resolved ): Request for Removal of UTR Number

I kindly request you to remove the UTR number associated with my account/transaction.
ZAYLOLN0000003966(BUNPV8... Zaylo Loan

08/05/2026

09:54 AM Zaylo General Support #2954 (Resolved ): Request for Removal of UTR Number

I kindly request you to remove the UTR number associated with my account/transaction.
2MLLOAN0000000073(BG... Zaylo Loan