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General Support #2501
openPAN - BGKPS3150E - Issue with CRM payment status - Request to close case
Start date:
07/28/2026
Due date:
% Done:
0%
Estimated time:
Description
Sir,
Please update the status of this case from "Partial" to "Closed Lead." The customer has successfully paid their outstanding dues; however, the CRM system is still incorrectly displaying a due amount of 22,000/-.
Kindly check this discrepancy at your end and resolve the same ASAP.
Updated by Tarun Kumar 26 days ago
- Status changed from open to Resolved
unverified last payment, please reject it and upload new payment having closing type CLOSED
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