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General Support #3057

open

Approval Issue – Reference Number Pop-up Before Lead Approval

Added by Dhanvarshaa . 15 days ago. Updated 15 days ago.

Status:
Resolved
Priority:
Medium
Assignee:
-
Start date:
08/07/2026
Due date:
% Done:

0%

Estimated time:

Description

Hi Team,

We are facing an issue while approving a lead. Before the lead gets approved, a pop-up asking to update 2 reference numbers appears, as shown in the screenshot I shared. Because of this, we are unable to proceed with the approval.

Lead PAN:DAVPA8585C

Kindly check and resolve this issue at the earliest.

Files

WhatsApp Image 2026-08-07 at 1.08.37 PM (1).jpeg (118 KB) WhatsApp Image 2026-08-07 at 1.08.37 PM (1).jpeg Dhanvarshaa ., 08/07/2026 07:47 AM
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 #1

Updated by Abhay Raj 15 days ago

  • Status changed from open to In Progress
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 #2

Updated by Abhay Raj 15 days ago

  • Status changed from In Progress to Resolved

currently on bre reject whenever you want to proceed connect with Tech team.

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