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New Request #317

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Reject Aadhaar Kyc issue

Added by Big rock 10 days ago. Updated 10 days ago.

Status:
Resolved
Priority:
high
Assignee:
Priyanshu Gupta
Start date:
06/12/2026
Due date:
% Done:

0%

Estimated time:

Description

ROHIT EOMPR6099G

Actually in cx details showing his DOB and Masked Aadhaar different from his original one, During verify aadhaar kyc it shows DOB and aadhaar no. is mismatched, But nothing wrong entry from cx side, And also he has taken 3,4 loans from our other domains yesterday but there is not as such this issues, That's why credit team is not approving this.
Please check.

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Screenshot 2026-06-13 003944.png (39.8 KB) Screenshot 2026-06-13 003944.png Big rock , 06/12/2026 07:20 PM
Screenshot 2026-06-13 003919.png (49.3 KB) Screenshot 2026-06-13 003919.png Big rock , 06/12/2026 07:20 PM
Screenshot 2026-06-13 004924.png (156 KB) Screenshot 2026-06-13 004924.png Big rock , 06/12/2026 07:20 PM
WhatsApp Image 2026-06-12 at 8.51.09 PM.jpeg (53.4 KB) WhatsApp Image 2026-06-12 at 8.51.09 PM.jpeg Big rock , 06/12/2026 07:20 PM
WhatsApp Image 2026-06-12 at 8.29.39 PM.jpeg (466 KB) WhatsApp Image 2026-06-12 at 8.29.39 PM.jpeg Big rock , 06/12/2026 07:20 PM
WhatsApp Image 2026-06-12 at 8.51.05 PM.jpeg (55.7 KB) WhatsApp Image 2026-06-12 at 8.51.05 PM.jpeg Big rock , 06/12/2026 07:20 PM
WhatsApp Image 2026-06-12 at 8.50.53 PM.jpeg (47.5 KB) WhatsApp Image 2026-06-12 at 8.50.53 PM.jpeg Big rock , 06/12/2026 07:20 PM
WhatsApp Image 2026-06-12 at 8.50.45 PM.jpeg (46.8 KB) WhatsApp Image 2026-06-12 at 8.50.45 PM.jpeg Big rock , 06/12/2026 07:20 PM
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