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General Support #3200
openLoan number - DUNIYAL0000073908 CRM Status Correction Required
Start date:
08/11/2026
Due date:
% Done:
0%
Estimated time:
Description
As per our verification, the customer's status in the CRM is currently showing as "MANUALLY_REJECT". However, the loan has already been disbursed to the customer, and the customer is required to make the repayment as per the loan schedule.
Therefore, we request you to kindly review the case and update the correct status in the CRM at the earliest to avoid any confusion and ensure accurate records.
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