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General Support #3428

open

SPL0000584372 customer MANDATE_REGISTERED issue

Added by Snap Paisa 4 days ago. Updated 3 days ago.

Status:
Resolved
Priority:
Medium
Assignee:
Abhay Raj
Start date:
08/18/2026
Due date:
% Done:

0%

Estimated time:

Description

SPL0000584372 pls check when customer select auto pay its showing 10k amount repayment amount is 6200

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WhatsApp Image 2026-08-18 at 6.29.15 PM.jpeg (71.6 KB) WhatsApp Image 2026-08-18 at 6.29.15 PM.jpeg Snap Paisa, 08/18/2026 01:13 PM
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 #1

Updated by Abhay Raj 3 days ago

  • Status changed from open to In Progress
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 #2

Updated by Abhay Raj 3 days ago

  • Assignee set to Abhay Raj
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 #3

Updated by Abhay Raj 3 days ago

  • Status changed from In Progress to Resolved

Its not showing repayment amount, this amount include 40 interest and 30 penalty , but on repayment date only repayment amount 6200 will be deducted.

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