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General Support #425

open

HARD REJECT

Added by Zaylo Loan 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority:
high
Assignee:
-
Start date:
06/16/2026
Due date:
% Done:

0%

Estimated time:

Description

Remove this pan From HARD REJECT

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 #1

Updated by Priyanshu Gupta 2 months ago

which pan?

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 #2

Updated by Priyanshu Gupta 2 months ago

  • Status changed from open to In Progress
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 #3

Updated by Zaylo Loan 2 months ago

Priyanshu Gupta wrote in #note-1:

which pan?

EEZPS8096K

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 #4

Updated by Priyanshu Gupta 2 months ago

Report to credit team they have option to remove it from hard reject

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 #5

Updated by Zaylo Loan 2 months ago

Priyanshu Gupta wrote in #note-4:

Report to credit team they have option to remove it from hard reject

yes our credit team tried to remove this PAN from hard reject but automatically the pan goes back to HARD REJECT again and again
because the Customer had settled a loan in 2025

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 #6

Updated by Priyanshu Gupta 2 months ago

this lead is on sanction complete lead stage

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 #7

Updated by Priyanshu Gupta 2 months ago

  • Status changed from In Progress to Resolved
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 #8

Updated by Zaylo Loan 2 months ago

Priyanshu Gupta wrote in #note-6:

this lead is on sanction complete lead stage

BCZPS0404E kindly check this one

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