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General Support #771
openLoan Due Amount Showing Nil Despite Outstanding Balance
Status:
In Progress
Priority:
high
Assignee:
-
Start date:
06/26/2026
Due date:
% Done:
0%
Estimated time:
Description
LOAN ID :FBULLLOAN0000011337
The loan due amount is currently showing as Nil, but there is still an outstanding balance of ₹45,000.
The total repayment amount is ₹1,65,000, while the customer has paid ₹1,20,000. Therefore, the pending amount should be ₹45,000.
Kindly check and rectify this issue at the earliest.
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