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General Support #78

open

Unable to do ekyc

Added by Snap Paisa 3 months ago. Updated 3 months ago.

Status:
Not Required
Priority:
Medium
Assignee:
-
Start date:
05/21/2026
Due date:
% Done:

0%

Estimated time:

Description

Pan number: BPHPJ5274A
customer upload pancard and selfie photo then click on submit buttom showing network error ,triple multiple times but not done

Files

WhatsApp Image 2026-05-21 at 4.11.53 PM.jpeg (62.5 KB) WhatsApp Image 2026-05-21 at 4.11.53 PM.jpeg Snap Paisa, 05/21/2026 10:42 AM
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 #1

Updated by Abhay Raj 3 months ago

  • Status changed from open to In Progress

ask customer to follow instruction or ask for screen recording of error.

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 #2

Updated by Redmine Admin 3 months ago

  • Status changed from In Progress to Not Required
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