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Estimated time: 26:00

# Project Tracker Status Priority Subject Assignee Updated Category Start date Due date Estimated time Total estimated time Created Closed Files
319 RupeeRaftar General Support Not Required high Dual pan option needed 06/18/2026 09:20 AM 06/13/2026 06/13/2026 05:03 AM Actions
318 bigrock General Support Resolved high REJECT AADHAAR KYC ISSUE Priyanshu Gupta 06/13/2026 05:20 AM 06/12/2026 06/12/2026 07:29 PM WhatsApp Image 2026-06-12 at 4.23.21 PM.jpegWhatsApp Image 2026-06-12 at 4.23.21 PM.jpeg WhatsApp Image 2026-06-12 at 4.23.25 PM.jpegWhatsApp Image 2026-06-12 at 4.23.25 PM.jpeg WhatsApp Image 2026-06-12 at 4.23.32 PM.jpegWhatsApp Image 2026-06-12 at 4.23.32 PM.jpeg Screenshot 2026-06-13 005758.pngScreenshot 2026-06-13 005758.png Screenshot 2026-06-13 005821.pngScreenshot 2026-06-13 005821.png Actions
317 bigrock General Support Resolved high Reject Aadhaar Kyc issue Priyanshu Gupta 06/13/2026 05:21 AM 06/12/2026 06/12/2026 07:23 PM Screenshot 2026-06-13 003944.pngScreenshot 2026-06-13 003944.png Screenshot 2026-06-13 003919.pngScreenshot 2026-06-13 003919.png Screenshot 2026-06-13 004924.pngScreenshot 2026-06-13 004924.png WhatsApp Image 2026-06-12 at 8.51.09 PM.jpegWhatsApp Image 2026-06-12 at 8.51.09 PM.jpeg WhatsApp Image 2026-06-12 at 8.29.39 PM.jpegWhatsApp Image 2026-06-12 at 8.29.39 PM.jpeg WhatsApp Image 2026-06-12 at 8.51.05 PM.jpegWhatsApp Image 2026-06-12 at 8.51.05 PM.jpeg WhatsApp Image 2026-06-12 at 8.50.53 PM.jpegWhatsApp Image 2026-06-12 at 8.50.53 PM.jpeg WhatsApp Image 2026-06-12 at 8.50.45 PM.jpegWhatsApp Image 2026-06-12 at 8.50.45 PM.jpeg Actions
316 Tejas General Support Resolved Medium Esign error Ajit Kumar Singh 06/13/2026 05:35 AM 06/12/2026 06/12/2026 0:15 0:15 06/12/2026 02:15 PM WhatsApp Image 2026-06-12 at 7.32.08 PM.jpegWhatsApp Image 2026-06-12 at 7.32.08 PM.jpeg Actions
315 bigrock General Support Resolved high cx is not getting otp while doing AA Priyanshu Gupta 06/13/2026 05:21 AM 06/12/2026 06/12/2026 01:11 PM WhatsApp Image 2026-06-12 at 2.17.15 PM.jpegWhatsApp Image 2026-06-12 at 2.17.15 PM.jpeg Actions
314 Snap Paisa General Support Resolved Medium LEAD NOT MOVE TO VERIFY EMAIL OTP PAGE 06/12/2026 02:33 PM 06/12/2026 06/12/2026 01:09 PM Actions
313 bigrock General Support Resolved high cx unable to get otp during kyc Priyanshu Gupta 06/13/2026 05:21 AM 06/12/2026 06/12/2026 01:08 PM WhatsApp Image 2026-06-12 at 6.33.00 PM.jpegWhatsApp Image 2026-06-12 at 6.33.00 PM.jpeg Actions
312 RupeeRaftar General Support Resolved high Lead Source Mismatch 06/13/2026 06:14 AM 06/12/2026 06/12/2026 12:48 PM WhatsApp Image 2026-06-12 at 6.07.51 PM.jpegWhatsApp Image 2026-06-12 at 6.07.51 PM.jpeg Actions
308 Dhanvarshaa General Support Resolved high Request for Urgent Resolution of PAN Removal Issue from Aadhaar KYC Abhay Raj 06/12/2026 01:04 PM 06/11/2026 06/12/2026 12:21 PM Actions
307 Dhanvarshaa General Support Resolved Medium Amount not able to display in Master Disbursal Data Sheet 06/13/2026 09:08 AM 06/12/2026 06/12/2026 11:58 AM Actions
304 bigrock General Support Resolved Medium pan card registration issue Priyanshu Gupta 06/12/2026 11:49 AM 06/12/2026 06/12/2026 11:45 AM WhatsApp Image 2026-06-12 at 4.53.09 PM.jpegWhatsApp Image 2026-06-12 at 4.53.09 PM.jpeg Actions
302 Naukri General Support Not Required Medium Alternate Mobile Number Should be mandatory Field Ajit Kumar Singh 06/12/2026 11:56 AM 06/12/2026 06/12/2026 11:40 AM Actions
301 Naukri General Support Resolved high Need to Hard Reject With CIBI 510 & Below Ajit Kumar Singh 06/12/2026 12:22 PM 06/12/2026 06/12/2026 11:34 AM Actions
300 RupeeRaftar General Support Resolved Medium Unable to approve case Abhay Pratap 06/12/2026 11:08 AM 06/12/2026 06/12/2026 10:48 AM WhatsApp Image 2026-06-12 at 4.14.32 PM.jpegWhatsApp Image 2026-06-12 at 4.14.32 PM.jpeg Actions
299 Snap Paisa General Support Resolved high Change Register Number Abhay Raj 06/12/2026 12:10 PM 06/12/2026 06/12/2026 10:10 AM Actions
298 RupeeRaftar General Support Resolved high Customer Details Issue Abhay Pratap 06/12/2026 10:54 AM 06/12/2026 06/12/2026 10:05 AM Screenshot 2026-06-12 153307.pngScreenshot 2026-06-12 153307.png Actions
295 Zaylo General Support Resolved Medium Issue in Loan Closure Calculation 06/12/2026 09:37 AM 06/12/2026 06/12/2026 09:36 AM Actions
292 Snap Paisa General Support Resolved Medium UNABLE TO REALLOCATE LEAD 06/12/2026 12:21 PM 06/12/2026 06/12/2026 08:10 AM Actions
290 Snap Paisa General Support Resolved Medium ESIGN ISSUE 06/12/2026 12:22 PM 06/12/2026 06/12/2026 08:08 AM WhatsApp Image 2026-06-12 at 1.34.08 PM.jpegWhatsApp Image 2026-06-12 at 1.34.08 PM.jpeg Actions
286 RupeeRaftar General Support Not Required Medium data not found issue. Ambika . 06/12/2026 06:45 AM 06/12/2026 06/12/2026 06:27 AM Screenshot 2026-06-12 115338.pngScreenshot 2026-06-12 115338.png Actions
283 bigrock General Support Resolved Medium Failed to log in CRM Priyanshu Gupta 06/12/2026 09:28 AM 06/12/2026 06/12/2026 06:04 AM WhatsApp Image 2026-06-11 at 11.02.28 PM.jpegWhatsApp Image 2026-06-11 at 11.02.28 PM.jpeg Actions
279 Dhanvarshaa General Support Resolved high payment update and bank details upload issue Abhay Raj 06/12/2026 06:25 AM 06/12/2026 06/12/2026 05:23 AM Actions
278 RupeeRaftar General Support Not Required Medium Payment Auto-Update Issue in CRM Ambika . 06/16/2026 09:55 AM 06/11/2026 06/13/2026 10:00 10:00 06/11/2026 01:04 PM WhatsApp Image 2026-06-11 at 18.15.56.jpegWhatsApp Image 2026-06-11 at 18.15.56.jpeg Actions
277 bigrock General Support Resolved Medium Customer not getting account aggregrator. Priyanshu Gupta 06/11/2026 12:32 PM 06/11/2026 06/11/2026 12:22 PM WhatsApp Image 2026-06-11 at 16.32.14.jpegWhatsApp Image 2026-06-11 at 16.32.14.jpeg Actions
276 RupeeRaftar General Support Resolved Medium Unable to unreject this case Ambika . 06/11/2026 02:07 PM 06/11/2026 06/11/2026 12:12 PM Screenshot 2026-06-11 174010.pngScreenshot 2026-06-11 174010.png Actions
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