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Bug #1991

open

Collection Not Reflecting in Total Recovery Report

Added by Zaylo Loan about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
high
Assignee:
-
Start date:
07/18/2026
Due date:
% Done:

0%

Estimated time:

Description

Dear Team,

Please find below the Lead Numbers and corresponding UTR/Payment IDs for which we have successfully received the payment. However, these cases are not appearing in the Total Recovery Leads report.

Payment ID Lead Number
pay_TEnoLz25mOcqz5 ZAYLOLD0000006655
pay_TEnxbVflGgx4cw ZAYLOLD0000005989
pay_TEoq96HADeH4f0 ZAYLOLD0000005816
pay_TEpH8EPxGE19oa ZAYLOLD0000003473
pay_TEpyHHUu8KUDGR ZAYLOLD0000005641
pay_TEqKUVQRG8EKdz ZAYLOLD0000005682
pay_TEqkh8FXvIBlKe ZAYLOLD0000005993
pay_TEqpAGzJZFx2wv ZAYLOLD0000005663
pay_TErCLeC83dBsqm ZAYLOLD0000007971
pay_TErEP69vv8IrxX ZAYLOLN0000001715

Could you please check why these cases are not reflecting in the Total Recovery Leads report and update us on the issue?

Thank you.

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