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General Support #3132

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Loan ID : ZAYLOLN0000005605 "Duplicate Sanction Entry – Same UTR Punched for Same Customer".

Added by Zaylo Loan 13 days ago. Updated 3 days ago.

Status:
Resolved
Priority:
high
Assignee:
Abhishek Singh
Start date:
08/09/2026
Due date:
% Done:

0%

Estimated time:

Description

Please take this one step back. The same customer appears twice under “Sanction Completed” due to a duplicate entry, and both entries have the same UTR. However, the amount has not been disbursed twice.

Kindly verify and remove the duplicate case from the “Disbursed” status of this Loan ID-ZAYLOLN0000005605.

Files

Double Cases..png (44 KB) Double Cases..png Zaylo Loan, 08/09/2026 08:44 AM
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 #1

Updated by Redmine Admin 13 days ago

  • Status changed from open to In Progress

Please list here the correct utr number. we will update it from out side.

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 #2

Updated by Priyanshu Gupta 12 days ago

  • Status changed from In Progress to Resolved
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 #3

Updated by Zaylo Loan 12 days ago

  • Status changed from Resolved to open
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